Welcome to Our Help Center

• Air, Earth, Water and Fire signs
• All Prints: What does the lucky number mean?
• Can I change the fonts or colors used?
• Can I create a memorial print?
• Can I create a print for an engagement or an unmarried couple?
• Can I modify the photo 
filters you use?
• Chinese Horoscope / Astrology

See all articles in Creating your project →

• Can I get a bigger or smaller print size?
• Can I get my order gift wrapped?
• Can you provide a digital file of my order?
• Contact Us
• Do you offer gift cards?
• Do you partner with influencers?
• How can I leave a review?

See all articles in General →

• Can I cancel my order?
• What happens if my order is bent in transit?
• What happens if my order is damaged in transit?
• What happens if my order is lost in transit?
• What happens if my order is ripped in transit?
• What happens if my order is ruined in transit?
• What If I made a mistake or typo?

See all articles in My Order Management →

• Can you tell me about your metal frame selection?
• What is the difference between a Birth Stat print verses an All About You print?
• Why you should frame with us?

• Can I change the shipping 
address after i’ve placed my order?
• Can you ship internationally?
• How do I find my shipping and tracking information?
• When will I receive my order?
• Why does my order still say "processing"?