Production + Shipping
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Can I change my shipping address after placing an order?
Yes. You may request a change to your shipping address or shipping method within 48 hours of placing your order. Open this article for more info... -
Does Still Novel ship internationally?
Not yet. We currently ship orders only within the contiguous United States, which excludes Alaska, Hawaii, U.S. territories, and international destinations. Read more... -
How do I find my shipping and tracking information?
Your order confirmation email includes a link where you can view your order status. Once your order has finished production and ships, this link will update with your carrier and tracking information. Read more... -
How is my art print packaged and protected for shipping?
Packaging depends on whether your art print is framed or unframed. Read more... -
Every order has two separate stages: production time + shipping time. Read more...
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Why does my order still say “Processing”?
An “Order Processing” status means your order is currently being produced at our print facility and has not shipped yet. Read more...