We are sorry your order was damaged during shipping. We are happy to send a replacement print for any order damaged in transit.
Please email support@stillnovel.com and include:
- Photos of the damaged print or frame
- Photos of the shipping box and packaging
- A clear photo of the shipping label
These images allow us to submit a damage claim with the shipping carrier. Once we receive the required photos, we will begin producing your replacement as quickly as possible.
Jul 22, 2026